Terms of Use

Effective Date: 19th July, 2024.

Welcome to Teledoctor Zambia! Before you start using our platform, we kindly ask you to read and agree to the following terms of use:

  1. Acceptance of Terms: By accessing or using our telemedicine application, you agree to be bound by these terms of use. If you do not agree with any part of these terms, please do not use our platform.
  2. Medical Disclaimer: Our telemedicine application is designed for informational and consultation purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
  3. User Responsibilities: Users of our telemedicine application are responsible for providing accurate and up-to-date information about their medical history, symptoms, and any other relevant details. Users are also responsible for safeguarding their login credentials and maintaining the security of their account.
  4. Privacy and Security: We take the privacy and security of our users' information seriously. We adhere to all applicable laws and regulations regarding the protection of personal data. Please refer to our Privacy Policy for more information on how we collect, use, and disclose user information.
  5. Limitation of Liability: Our telemedicine application is provided "as is" and we make no warranties or representations about its accuracy, reliability, or availability. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use or inability to use our platform.
  6. Changes to Terms: We reserve the right to update or modify these terms of use at any time without prior notice. It is your responsibility to review these terms periodically to stay informed of any changes.
  7. Intellectual Property: All content, trademarks, and data on this platform, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of Teledoctor Zambia and are protected by local and international intellectual property laws.
  8. Prohibited Conduct: Users agree not to use the platform for any unlawful purpose or in any way that could harm the platform, its users, or any third party. This includes, but is not limited to, transmitting any harmful code, engaging in any form of hacking, or attempting to gain unauthorized access to any part of the platform.
  9. Third-Party Links: Our platform may contain links to third-party websites or services that are not owned or controlled by Teledoctor Zambia. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
  10. Governing Law: These terms of use shall be governed by and construed in accordance with the laws of Zambia, without regard to its conflict of law principles.
  11. Termination: We reserve the right to terminate or suspend access to our platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.
  12. Account Termination by User: Users may terminate their account at any time by contacting us. Upon termination, users must cease all use of the platform and destroy any copies of materials obtained from the platform.
  13. Indemnification: Users agree to indemnify and hold harmless Teledoctor Zambia, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with their access to or use of the platform.
  14. Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

By using our telemedicine application, you acknowledge that you have read, understood, and agreed to these terms of use. If you have any questions or concerns about these terms, please contact us at [contact information].

Thank you for choosing Teledoctor Zambia. We look forward to providing you with quality healthcare services.